When you order from Painted Peace you are buying directly from artist Stephanie Burgess and that's me ! I appreciate your business! These weather-hardy durable products will bring years of enjoyment to your home. Unrivaled quality! I strive for high end customer service and your business helps support me as an artist so that I can keep creating. Thank you!
If you are ordering multiple items, especially a combination of various sizes and weights....my store can get 'confused' LOL. I always check shipping charges and if you are overcharged accidentally, I will reimburse you once receiving your order to the method of payment you have used! Without asking! Do not hesitate to contact me directly if you have questions about your order or charges. I actually answer the phone :) Steph @ 360-920-3064
Also, IF THIS IS A GIFT and you would like a personal note to be included in your package, please add what you would like it to say in the "notes" section and I would be happy to enclose it for you. If you would like a more formal card, just choose the option "WITH CARD". Please add what you would like it to say, or if you'd like us to leave it blank, in the "notes" section and I'll include it when sending the pole :) There are a couple options shown in the pictures of each pole.